These Terms of Use (hereinafter referred to as the "Terms") set forth the conditions of use for the online shop "Pikaeyes" (hereinafter referred to as the "Service") operated by ラクエイ株式会社 (hereinafter referred to as the "Company").
Customers using the Service (hereinafter referred to as "Users") shall use the Service in accordance with these Terms.

Article 1 (Application)
These Terms shall apply to all relationships related to the use of the Service between the User and the Company.

Article 2 (Registration for Use)

1. Registration for use shall be completed when a prospective User applies for registration according to the method prescribed by the Company, and the Company approves such application.

2. The Company may deny registration for use in the following cases:
   ・If the applicant has submitted false information.
   ・If the applicant has previously violated these Terms.
   ・Other cases where the Company deems the registration inappropriate.

Article 3 (Account Management)
Users shall be responsible for properly managing their account information (e.g., email address, password) under their own responsibility.
The Company shall not be liable for any unauthorized use by third parties.

Article 4 (Sales Contract)

1. A sales contract for the Service shall be concluded when a User places an order and the Company accepts such order.

2. The Company may cancel an order in the following cases:
   ・If the product is out of stock.
   ・If there is suspected fraudulent order activity.
   ・Other cases where the Company deems the order inappropriate.

Article 5 (Payment Methods)
Users shall pay the product price using the methods specified by the Company.
The Company utilizes external payment services such as credit card payment and KOMOJU payment.

Article 6 (Delivery of Products)
Products will generally be shipped within [2 to 5 business days] after order confirmation.
Delivery may be delayed depending on shipping circumstances.

Article 7 (Returns and Exchanges)

1. Returns or exchanges will only be accepted if the product is defective or if a different product from the order is delivered.

2. Users must contact the Company [within 7 days] after product arrival.

Article 8 (Prohibited Matters)
Users shall not engage in the following acts:
・Acts that violate laws or public order and morals.
・Registering false information.
・Acts of fraudulent payment.
・Acts that obstruct the operation of the Company's Service.
・Other acts that the Company deems inappropriate.

Article 9 (Suspension of Service, etc.)
The Company may suspend or interrupt all or part of the Service without prior notice to Users in the following cases:
・System maintenance.
・Force majeure events such as disasters.
・Other unavoidable circumstances.

Article 10 (Disclaimer)
The Company shall not be liable for any damages incurred by Users arising from the Service.
However, this does not apply in cases of the Company's intentional misconduct or gross negligence.

Article 11 (Changes to Terms)
The Company may change these Terms when it deems necessary.

Article 12 (Governing Law and Jurisdiction)
The interpretation of these Terms shall be governed by the laws of Japan.
Any disputes arising in connection with the Service shall be subject to the exclusive agreed jurisdiction of the [Tokyo District Court].